Time is on your side

We want to make sure you have plenty of time to try your Amerisleep mattress. That’s why your 365-night trial does not begin until your mattress arrives at your home. And if you order a mattress with an adjustable bed, the trial does not begin until the adjustable bed arrives too. All Amerisleep mattresses qualify for our 365-night sleep trial

All Amerisleep mattresses qualify for our 365-night sleep trial

Get used to better sleep

Most of our customers enjoy better sleep from their very first night. But sometimes it can take up to 30 nights for you to adjust to a new mattress that has the proper support for your body’s natural shape and sleeping position. So don’t worry, if you have minor aches or stiffness at first, nothing is wrong and they will often disappear quickly.

Find out more in our FAQs

Love it or your money back

If you don’t love your Amerisleep mattress, contact us within 365 nights to begin a return. Note: Please sleep on your mattress for at least 30 nights before starting a return. This allows for a thorough experience to truly decide if the mattress is right for you.

Our hassle-free promise

Talk to a person

Our friendly support team in Arizona is standing by to help you with whatever you need.

Simple removal process

We’ll coordinate with you to pick up your returned mattress for free.

Reliable refunds

Refunds, made simple. Once your mattress is picked up or donated, we send your refund within 7 business days. We refund your original payment method whenever your payment provider allows it. If the refund cannot be completed that way, our Customer Experience team will work with you individually to arrange an available alternative you can receive, at no cost to you. We'll confirm the method and the information needed, then send your refund within 7 business days of receiving that information. Please do not send bank or card details by email or chat.

Other return policies

 
Pillows, sheets and bedding accessories

Our pillows, sheets, and bedding accessories are all final sale and we cannot accept returns for these items. If the item is canceled before it is processed, we will issue a full refund. If the items have already shipped, we won't be able to cancel the order and it will be considered a final sale. Of course, if you experience any defects, you're still covered by any applicable product warranties.

 
Mattress foundations and adjustable beds

We do not offer refunds or exchanges on mattress foundations or adjustable beds. Additionally, our mattress foundations and adjustable beds are all final sale. If the item is canceled before it is processed, we will issue a full refund. If the items have already shipped, we won't be able to cancel the order and it will be considered a final sale. However, you can rest assured that they do not affect the comfort of the mattress, and they can be used with any other mattress you own. And if there is a problem with your mattress foundation or adjustable bed, we offer generous warranty coverage.

 
Items purchased in our retail stores

Any items purchased in our retail stores come with the same trial and return policies that we offer online.

Are you ready for satisfying sleep?

I was nervous to make the purchase initially because I love testing the mattresses before purchasing it, but their trial days guarantee was very reassuring.

Austin, TX

Sleep is so important in our lives and this is the first mattress that has ever given me the best nights sleep of my life. It's like having a luxurious bed at all times.

Albany, NY

I use this as my primary bed. Was prepared to spend much more for a local luxury product but tried this since there was a full refund guarantee. I am so pleased!

West Palm Beach, FL

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Wrap yourself in luxury

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Frequently Asked Questions

 
What items qualify for the 365-night sleep trial?

All Amerisleep mattresses qualify for our risk-free, 365-night sleep trial. Pillows, including those from free giveaways and promotional offers, do not qualify. Sheets, seat cushions, accessories, foundations, and adjustable bases also do not qualify for our sleep trial.

 
What is the return process on a mattress?

Start by contacting our support team at 800-500-4233 or emailing cs@amerisleep.com. Please sleep on your mattress for at least 30 nights before starting a return. This allows for a thorough experience to truly decide if the mattress is right for you.

 
Where can I try these products? Do you have a showroom?

You can try the entire suite of Amerisleep products at one of a dozen Amerisleep showrooms. And if we don’t have a showroom near you yet, don’t worry. The best way to test a new mattress is still in your own bedroom. That’s why we offer a completely risk-free mattress trial for 365 nights. If you don’t love your Amerisleep mattress, we’ll give you a fast and full refund.

 
Do I need to keep the box or any shipping materials?

No, you can discard the box and all shipping materials once you’ve opened your mattress. But as part of our eco-friendly mission, we thank you in advance for recycling as much of the packaging as you can.

 
How do we return the mattress if it’s not a fit?

Though we offer returns, we don’t actually ask our customers to ship or return their Amerisleep mattresses to us. Instead, we coordinate a free professional pick up. Once the mattress has been picked up, we’ll issue your refund.

 
What if I return my mattress late in my trial?

You still get a full refund under our trial terms. We first try your original payment method. A closed or replaced card does not automatically mean that route is unavailable; we check whether the refund can still be completed through your payment provider and bank. If it cannot, our Customer Experience team will work with you individually to arrange an available alternative you can receive, at no cost to you. We'll confirm the method and the information needed, then send your refund within 7 business days of receiving that information. Please do not send bank or card details by email or chat.

 
What if I ordered the wrong sized mattress?

First, before opening the mattress box, check the sticker on the outside to make sure that the mattress is the correct size and firmness. If it’s not, do not open the mattress and contact our support team. We will help get you the right size. If you opened the mattress and it arrived as the wrong size, we ask that you sleep on the size you received first to make sure you find it comfortable. Once you are sure you like the firmness of the mattress, we will work with you to get the correct size.

Support you can trust

365-NIGHT TRIAL

for absolutely no risk

FREE SHIPPING

& free, no-hassle returns

20-YEAR WARRANTY

for decades of better sleep

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