Time is on your side
We want to make sure you have plenty of time to try your Amerisleep mattress. That’s why your 100-night trial does not begin until your mattress arrives at your home. And if you order a mattress with an adjustable bed, the trial does not begin until the adjustable bed arrives too. All Amerisleep mattresses qualify for our 100-night sleep trial
Get used to better sleep
Most of our customers enjoy better sleep from their very first night. But sometimes it can take up to 30 nights for you to adjust to a new mattress that has the proper support for your body’s natural shape and sleeping position. So don’t worry, if you have minor aches or stiffness at first, nothing is wrong and they will often disappear quickly.
Love it or your money back
If you don’t love your Amerisleep mattress, contact us within 100 nights to begin a return. Note: We do require customers to sleep on their mattress for at least 30 nights in order to take full advantage of the Adjustment Period. This ensures you're fully adjusted to the mattress before you're eligible for a free return. If, however, you decide you need to process a return within the 30 days (before day 31), we'd charge a $99 early processing fee.
Our hassle-free promise
Talk to a person
Our friendly support team in Arizona is standing by to help you with whatever you need.
Simple removal process
We’ll coordinate with you to pick up your returned mattress for free.
We’ll work with you through the return process and quickly authorize your refund.
Other return policies
Our pillows, sheets, and bedding accessories are all final sale and we cannot accept returns for these items. If the item is canceled before it is processed, we will issue a full refund. If the items have already shipped, we won't be able to cancel the order and it will be considered a final sale. Of course, if you experience any defects, you're still covered by any applicable product warranties.
We do not offer refunds or exchanges on mattress foundations or adjustable beds. Additionally, our mattress foundations and adjustable beds are all final sale. If the item is canceled before it is processed, we will issue a full refund. If the items have already shipped, we won't be able to cancel the order and it will be considered a final sale. However, you can rest assured that they do not affect the comfort of the mattress, and they can be used with any other mattress you own. And if there is a problem with your mattress foundation or adjustable bed, we offer generous warranty coverage.
Any items purchased in our retail stores come with the same trial and return policies that we offer online.
Are you ready for satisfying sleep?
First boxed mattress and I love it!
I was nervous to make the purchase initially because I love testing the mattresses before purchasing it, but their trial days guarantee was very reassuring.
Best nights sleep, ever.
Sleep is so important in our lives and this is the first mattress that has ever given me the best nights sleep of my life. It's like having a luxurious bed at all times.
I use this as my primary bed. Was prepared to spend much more for a local luxury product but tried this since there was a full refund guarantee. I am so pleased!
West Palm Beach, FL
Upgrade your mattress with our complete sleep system
Go ahead and relax
Shop our lineup of pillows engineered for better head and neck support.
Wrap yourself in luxury
Pair your comforter with our plush, lightweight Duvet Cover Set.
Frequently Asked Questions
All Amerisleep mattresses and seat cushions qualify for our risk-free, 100-night sleep trial. Pillows, including those from free giveaways and promotional offers, do not qualify. Sheets, accessories, foundations, and adjustable bases also do not qualify for our sleep trial.
Start by contacting our support team at 800-500-4233 or emailing email@example.com. If initiating the return after 30 nights, we will issue a full refund to the billing method you used. However, if you decide you need to process a return within 30 days (before day 31), we'd charge a $99 processing fee for your early return.
You can try the entire suite of Amerisleep products at one of a dozen Amerisleep showrooms. And if we don’t have a showroom near you yet, don’t worry. The best way to test a new mattress is still in your own bedroom. That’s why we offer a completely risk-free mattress trial for 100 nights. If you don’t love your Amerisleep mattress, we’ll give you a fast and full refund.
No, you can discard the box and all shipping materials once you’ve opened your mattress. But as part of our eco-friendly mission, we thank you in advance for recycling as much of the packaging as you can.
Though we offer returns, we don’t actually ask our customers to ship or return their Amerisleep mattresses to us. Instead, we coordinate a free professional pick up. Once the mattress has been picked up, we’ll issue your refund.
First, before opening the mattress box, check the sticker on the outside to make sure that the mattress is the correct size and firmness. If it’s not, do not open the mattress and contact our support team. We will help get you the right size. If you opened the mattress and it arrived as the wrong size, we ask that you sleep on the size you received first to make sure you find it comfortable. Once you are sure you like the firmness of the mattress, we will work with you to get the correct size.
Support you can trust
for absolutely no risk
& free, no-hassle returns
for decades of better sleep